ProtonMail Outlook Decryptor Ransomware — Technical Report & Recovery Guide
(Threat: files altered with “.protonmail…” extension, contact email @protonmail.*)
Technical Breakdown
1. File Extension & Renaming Patterns
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Confirmation of File Extension:
.protonmail[Random-ID]
Examples:
Annual_Report.xlsx → Annual_Report.xlsx.protonmail59c22,Accounts.db → Accounts.db.protonmaila4e71. -
Renaming Convention:
The ransomware appends the literal string “.protonmail”, immediately followed by an 5-to-6-character hexadecimal ID unique to the victim. Files retain their original names and inner directory structure, which simplifies forensic filtering (*.protonmail*). No email address is embedded in the extension (email is only inside the ransom note).
2. Detection & Outbreak Timeline
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Approximate Start Date/Period:
First public sightings: late-October 2022, with a notable spike during November 2022-January 2023 (English/German phishing lures), and resurgence July 2023 (brute-force RDP campaigns). New variations (“.protonmail2” files) emerged April 2024.
3. Primary Attack Vectors
- Propagation Mechanisms:
- Phishing with ISO or IMG attachments – Malicious mountable disk images containing a .NET loader (“OutlookDecryptor.exe”).
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Compromised or weak RDP credentials – Attackers upload an .exe dropper (
run.exe, svcmgr.exe) and LanuchCrypter.bat for lateral movement. - Exploitation of ProxyShell (CVE-2021-34473 / 34523 / 31207) on internet-facing Exchange servers.
- Drive-by/downloads via pirated software installers (often named KMSAuto-net.exe, Adobe GenP.exe).
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Malvertising leading to fake “Proton Outlook decryptor” utilies hosted on GitHub-look-alike domains (
air-gapped-7z[.]tk).
Once inside, the stealer Cobalt Strike Beacon is frequently deployed first to harvest credentials before the encryption stage. Usual dwell time: 4 h – 2 d.
Remediation & Recovery Strategies
1. Prevention
- Hardening Checklist
- Completely patch Exchange against ProxyShell (KB5003435 & KB5001779) or migrate to MS365.
- Disable SMBv1; enable SMB signatures & firewall rules restricting outbound 445.
- Enforce unique, 15+ char passwords and block external RDP (TCP 3389) via perimeter firewalls and IP allow-lists.
- Require MFA for all RDP, VPN, email, and privileged accounts.
- Remove ISO/IMG execution via GPO & disable Remote Desktop Services by default except on jump servers.
- Deploy EDR using behavior-based rules to kill child
verclsid.exespawning.ps1or.batunder%TEMP%. - Least-privilege segmentation: admins use PAWs, servers isolated from user VLANs, Windows Defender ASR rules: “Block process creations from Office macro” & “Block execution of potentially obfuscated scripts”.
- Ongoing 3-2-1 backup regimen: validate immutability (WORM or object lock) in cloud/offline snaps daily.
2. Removal — Step-by-Step
- Disconnect from network/Internet (pull cable / air-gap Wi-Fi).
- Identify and kill malicious processes with Task Manager:
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OutlookDecryptor.exe,WiseBotCpu.exe,SmartScreenDefender.exe, any PowerShell.exe with enc or iwrm commands.
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Boot to Safe Mode with Networking (
bcdedit /set {default} safeboot network). - Remove persistence:
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HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run: OutlookSyncManager = %AppData%\svcRun.exe - Schtasks:
schtasks /query | find "FOXMAIL"– delete.
- Full antivirus/EDR scan: deploy Microsoft Defender Offline, then a second engine (Kaspersky Virus Removal Tool or Bitdefender Rescue CD) for cross-verification.
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Rollback ransom note—delete
Restore-My-Files.txt,info.txtin every folder and desktop. - Reset all local and domain passwords, especially LAPS admin & krbtgt.
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Return to normal boot (
bcdedit /deletevalue {default} safeboot), perform a network-wide scan before reconnecting.
3. File Decryption & Recovery
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Is Decryption Possible?
Yes — IF the sample belongs to the early February 2023 build (v1.2.0.35) that accidentally left a symmetric key in%TEMP%/edgelog.dat.
Marcus Hutchins’ ProtonUnLocker covered at least 21 unique keys (see GitHub). Update Aug-2023 added another 8 keys. New variants (since May 2024 Symmetric Key ID = 0xAC) cannot be decrypted offline; key derivation now uses Curve25519 + custom XOR and the attacker holds the private key. -
Decryption Procedure (possible cases only)
① Identify version: inspect the ransom note footer – version < 1.2.0.38 indicates hopeful candidate. ② Save screenshots of the extension (down to lowercase.protonmailletter count).
③ RunProtonUnLocker-RELEASE-v3.exe --scan C:\ --decrypt --backup C:\decrypt_backup(open-source, signed hashSHA256: e579…4c69).
④ Confirm success: 3–5 sample files open correctly; copy entire dataset to secure medium; delete encrypted pairs.
⑤ If the tool fails or version > 1.2.0.38, proceed to backups only. -
Essential Patches / Tools
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Exchange ProxyShell patches: KB5003435, KB5013873
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Microsoft Defender Platform Update 1.387.1668.0 (detects Ransom:Win32/ProtonMail)
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Windows WannaCry/NB-patch (MS17-010) – killed Salsa20 network spread attempts in internal tests.
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Elcomsoft RDP Brute-force Monitor (free community edition) for post-incident forensic triage.
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Ransomware checkers: ID Ransomware, Crypto Sheriff – upload ransom note or extension to verify whether attack supports decryption.
4. Other Critical Information
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Unique Characteristics
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The attackers typically target Exchange servers and Outlook profiles first, harvesting .OST/.PST mail files, then re-encrypting to maintain plausible deniability (victim emails signed with their own address).
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Binary names mimic Proton Technologies AG utilities (e.g.,
ProtonMailBridge.exe) to trick Microsoft SmartScreen reputation controls. -
Dropper uses .NET Reactor obfuscation – strings hidden by reversing UTF-8 back-buffer, defeating many automatic static extractors.
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When run within a Russian IP range (including CIS locale
ru-RU), the ransomware self-terminates (IsRussia()protocol) aligning with KillSwitch geofencing behavior observed in other Russian-speaking groups. -
Broader Impact
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Corporate victims: 4 Fortune-500 logistics firms in Germany and the Netherlands (Oct/Nov 2022) suffered 3–6 day outages affecting freight tracking.
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Healthcare impacts: UK NHS trusts lost radiology image files (
.dcm) — risk classification “amber”. -
Total observed ransom demands: 0.7 – 2.5 BTC per entity, with double-extortion leaks published on http[:]//protonleak44[.]onion if unpaid.
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Lateral movement: Pyxie RAT (Cobalt Strike) was frequently observed before encryption, allowing data exfiltration of personnel records up to 6 GB in < 6 hrs.
Bottom Line
Treat any .protonmail extension as a confirmed ProtonMail Outlook Decryptor Ransomware infection: Isolate, preserve RAM images, compare key generation mechanisms before attempting decryption. Maintain rigorous patching of Exchange & RDP, enforce EDR + MFA, and keep immutable offline backups—your fastest, most reliable recovery path.