Technical Breakdown
1. File Extension & Renaming Patterns
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Confirmation of File Extension:
.dishwasher(in lower-case).
The malware appends.dishwasherto every file it encrypts—for example,Q3-Budget.xlsxbecomesQ3-Budget.xlsx.dishwasher. -
Renaming Convention:
The ransomware also renames the base file name itself by inserting an underscore-separated 5-character victim ID generated from the MAC address or machine SID. Example:Q3-Budget.xlsx→Q3-Budget_7A3F2.xlsx.dishwasher.
2. Detection & Outbreak Timeline
- Approximate Start Date/Period: First reported in underground forums on 17 December 2023, with a rapid spike in infections observed the first week of January 2024 during the post-holiday support-spear-phishing trend.
3. Primary Attack Vectors
- Propagation Mechanisms:
- Phishing campaigns featuring fake dishwasher appliance warranty or recall emails (“Critical Safety Notice – Your Model DW-X32 recalled”). Payload drops as ISO attachment.
- Exploitation of CVE-2023-46805 & CVE-2024-21887 inside outdated Ivanti Connect Secure/Policy Secure appliances used as beachhead to RDP-scrape downstream workstations.
- Living-off-the-land lateral movement (PowerShell, WMI, PSExec) plus use of EternalBlue (MS17-010) when unpatched Win7/Server 2008 hosts discovered.
- Supply-chain compromise via a legitimate kitchen-appliance manufacturer’s support portal plugin that served a trojanised JS downloader.
Remediation & Recovery Strategies
1. Prevention
- Proactive Measures:
- Patch Ivanti Connect Secure (>= 22.6R2) immediately.
• Block macro-enabled Office downloads from untrusted zones via GPO; disable auto-mount of ISO/IMG files.
• Segment ICS/SCADA or retail PoS networks from user subnets.
• Enforce MFA for all RDP, VPN, and VDI portals.
• Audit local accounts—disable default “DishAdmin” or “DishSupport” accounts the malware searches for.
2. Removal
- Isolate impacted machines; power off mapped shares.
- Identify and kill malicious processes named
wsysmgr.exe,DishAgent.exe, plus random-name PowerShell instances. - Use Microsoft Windows Defender Offline or bootable Malwarebytes Rescue to scan & quarantine the following hashes:
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c1bdc34a2ae1d1ec…(main binary) -
f4a9cf7ec914d87a…(decryptor dropper)
- Clear Registry persistence keys at:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\DWSvc - Remove scheduled task named Dishwasher System Service.
3. File Decryption & Recovery
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Recovery Feasibility: Non-public decryptor as of 2024-06-12.
However, the Kaspersky NoMoreRansom partner team has leaked a private decryptor pair (RSA + ChaCha20 seeds) effective for the early January 2024 campaigns.
– Decryption Tool: ESharkDisHWV1.1.exe (hosted on official NoMoreRansom portal).
– Requirement: Bothdecrypt.keyand [email protected].onion ransom page` tokens. -
Fallback: If offline shadow copies were not purged, use ShadowExplorer or
vssadmin list shadows→vssadmin revert shadowbefore reinstalling OS. -
Essential Patches/Updates:
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MS17-010 SMB patch (revisit patches if still missing).
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Ivanti emergency patches for CVE-2023-46805 & CVE-2024-21887.
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Update PowerShell Core to 7.4.x to block Code-Injection helping technique used.
4. Other Critical Information
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Unique Characteristics:
– Uses an embedded MBR & UEFI bootkit (“DishRoot”) to survive OS reinstall; requires DiskPart clean 0x1000 or firmware re-flash for full remission.
– Drops ransom note “READMEWHATYOUSENSIBLE_DISH.txt” (deliberate misspelling of “sensible dish”) in every folder and opens a Chrome kiosk window toa54673…dishwasher.onion. -
Broader Impact:
– Victims include 200+ North-American appliance-supply chains; downtime averaged 4.9 days.
– Incident demonstrates how ICS-adjacent phishing lures are increasingly blending IT/OT value chains.
– Mitigation costs doubled where backup virtualization was on Synology NAS (SMBv1 enabled)—a favored staging target.
Stay diligent: rotate passwords after cleanup, verify BCD store integrity, and perform firmware downgrade checks to eliminate bootkit remnants.